Customer Service Matters!

Customer Service
100%

At McDonald Marine, we are committed to quality workmanship and customer satisfaction. We do our best to provide top-of-the-line service in every interaction without compromising safety, quality, or the environment. Don’t just take our word for it, read through our Google reviews & testimonials here to decide for yourself.


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McDonald Marine is helping keep boaters on the water in the qathet region

Here’s What Others Are Saying:

Simon & Allison MV Sea Shift (See it on Google)

“Came into Powell River with a blown transmission and contacted Jesse at McDonald Marine. Within 2 hours he had a new transmission ordered and delivered the next day. He also helped us get our insurance claim sorted out. He went out of his way to make sure we were repaired and on our way in 2 days. His customer service is exceptional and we highly recommend Jesse to anyone who needs help in the Powell River/Lund area. Many, many thanks to Jesse and the MacDonald Marine team.”


Rob Walker (See it on Google)

“I had thought I had reviewed this shop before, but was shocked I had not. Jesse consistently goes above and beyond. His philosophy seems to be to make it as easy as possible to own and maintain a boat, so that when one goes on holidays you can enjoy your boat.

Jesse works with the storage company to retrieve or drop off the boat. He launches the boat and has met me early morning to pull the boat out do that I have the time to make the ferry.
One time while launching my boat the kicker shorted out and started to smoke. He immediately made time for me by pulling it back out and rewiring the kicker.
Obviously he does all of my boat maintenance.

I really cannot say enough good things about Jesse, and I highly recommend him.”


Service Manager – Anacortes Yacht Charters (See it on Google)

“Jesse and his team were amazing to work with. I am the Service Manager for Anacortes Yacht charters and had to personally drive up to Powell River From Washington state to get things fixed on an unexpected issue. They helped us Haul out a Dinghy Via His Trailer, and Rig a new Engine all within a day and with just about 4 hours notice of needing the work done. He stayed late and woke up early, just to accommodate what we needed done. If you are in the Powell River Area Look no Further than Jesse and his wonderful Team.”


Jesse Nobbs-Thiessen (See it on Google)

“On arrival to my remote, water-access cabin on Nelson Island, I opened the engine hatch to find a bilge full of diesel and my fuel-water separator doing its best impression of a shower. On a late Saturday afternoon in February, options for help seemed slim and the prospect of being stranded well into the following week loomed. However, it was my good fortune to make contact with Jesse McDonald that evening through a mutual acquaintance. Hearing my distress, Jesse graciously offered his time on a Sunday to make the trip from Powell River and lend his assistance. He arrived with a new separator, a couple of cans of diesel and a friendly confidence that immediately put me at ease. Within a short time he had the engines cleaned and running, then took the extra time to test them out with me and make sure they were ready for my return voyage. Jesse embodies the good-natured and resourceful spirit of the people who call the Sunshine Coast their home. I highly recommend getting in touch with him if you are looking for a marine mechanic in the Powell River area.”


Peter Larlee (See it on Google)

“Responsive and very helpful!”


Kevin Knutsen (See it on Google)

“Wonderful company! Easy to work with and a quick installation. Much appreciated 👍”


Paula Keezer (See it on Google)

“As a boat transient with an engine problem, McDonald was the only one in Powell that connected us with top quality engine machine shop with 12 hour turn around for our diesel head sevice requirment.”


Joe Smith (See it on Google)

“Great price great service…..just go meet the owner and you will feel better about your boat issue”


David Laniado (See it on Google)

“Jesse was very responsive and competent. Highly recommended.”